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Agenda – EnterpriseAgenda – MSP

Managed Service Provider (MSP) Breakout Tracks

The MSP Track will begin on Monday, May 4 with a dedicated MSP day of sessions, including three 75-minute time slots where MSPs can choose from hands-on product workshops, technical sessions, and business sessions. The event will end the evening of Wednesday, May 6.

The NerdioCon agenda is packed with Nerdio, Microsoft, and Azure experts diving into the business and technical intel that MSPs need to know across Azure Virtual Desktop, Microsoft 365, Intune, and so much more.

Session categories will include:

Nerdio Manager for MSP product vision, Microsoft strategy, & future alignment

These sessions will highlight how upcoming Nerdio Manager for MSP innovations will simplify cloud management, automation, and cost optimization for MSPs. Together, we’ll explore Microsoft’s broader strategy, including Microsoft 365, Azure Virtual Desktop, and security initiatives, and how these shape the future of MSP service delivery to provide secure, high-value solutions to customers. Key session topics will include:

  • Nerdio Manager for MSP roadmap & innovation focus.
  • Future predictions for MSPs, technology, and business.
  • Nerdio and Microsoft support for MSPs.

Deep dives into Microsoft platform architecture: Azure, AVD, Microsoft 365, Intune and more

Uncover technical insights and considerations for MSPs as they design, scale, and optimize their Azure and Microsoft 365 services to deliver secure, high-performance user experiences at scale across multiple tenants. Key session topics will include:

  • AVD and Windows 365 architecture considerations.
  • Intune policies and application management best practices.
  • Making the most of your Microsoft 365 Business Premium investment.

Tenant standardization across endpoints, images, and app management

These sessions will show how MSPs can standardize, automate, and optimize endpoint, image, and application lifecycle management across multiple customer environments. Key session topics will include:

  • Virtual desktop imaging strategies and automation tactics.
  • App delivery and policy baseline models and best practices.
  • Strategies for simplifying onboarding and offboarding & strengthening security practices.

Security, compliance, & government readiness

Discover how MSPs can meet stringent regulatory requirements while protecting customer environments. We’ll dive into best practices for aligning with Microsoft security frameworks and preparing platforms for regulated and public sector workloads. Key session topics will include:

  • Center for Internet Security (CIS) Baselines and Zero Trust.
  • AVD, Microsoft 365, and Intune security best practices.
  • Managing Azure commercial and Azure Gov cloud services.

MSP operations, helpdesk, and profitability strategies

Together, experts and participants will share ways to streamline processes, improve service efficiency, and increase margins through smarter tools and automation. Key session topics will include:

  • Helpdesk efficiency and self-service.
  • Modern monitoring, reporting, and automation.
  • Margin expansion and optimization strategies.

The full breakout session agenda with speakers and times will be available in the coming weeks!